COURSE OUTLINE

Module 1: Tools and Methodologies of Troubleshooting

Troubleshooting Methodologies

Troubleshooting Procedures

Recommended Practices During Routine Network Maintenance

Cisco IOS Troubleshooting Tools

Specialized Troubleshooting Tools

Module 2: Troubleshooting at SECHNIK Networking Ltd.

Debrief of the First Troubleshooting at SECHNIK Networking Ltd.

Debrief of the Second Troubleshooting at SECHNIK Networking Ltd.

Debrief of the Third Troubleshooting at SECHNIK Networking Ltd.

Module 3: Troubleshooting at TINC Garbage Disposal Ltd.

Debrief of the First Troubleshooting at TINC Garbage Disposal Ltd.

Debrief of the Second Troubleshooting at TINC Garbage Disposal Ltd.

Debrief of the Third Troubleshooting at TINC Garbage Disposal Ltd.

Debrief of the Fourth Troubleshooting at TINC Garbage Disposal Ltd.

Module 4: Troubleshooting at PILE Forensic Accounting Ltd.

Debrief of the First Troubleshooting at PILE Forensic Accounting Ltd.

Debrief of the Second Troubleshooting at PILE Forensic Accounting Ltd.

Debrief of the Third Troubleshooting at PILE Forensic Accounting Ltd.

Debrief of the Fourth Troubleshooting at PILE Forensic Accounting Ltd.

Debrief of the Fifth Troubleshooting at PILE Forensic Accounting Ltd.

Module 5: Troubleshooting at Bank of POLONA Ltd.

Debrief of the First Troubleshooting at Bank of POLONA Ltd.

Debrief of the Second Troubleshooting at Bank of POLONA Ltd.

Debrief of the Third Troubleshooting at Bank of POLONA Ltd.

Debrief of the Fourth Troubleshooting at Bank of POLONA Ltd.

Module 6: Troubleshooting at RADULKO Transport Ltd.

Debrief of the First Troubleshooting at RADULKO Transport Ltd.

Debrief of the Second Troubleshooting at RADULKO Transport Ltd.

Debrief of the Third Troubleshooting at RADULKO Transport Ltd.

Debrief of the Fourth Troubleshooting at RADULKO Transport Ltd.

COURSE OBJECTIVES

Upon completing this course, the learner will be able to meet these overall objectives:

Describe the troubleshooting tools and methodologies that are used to identify and resolve issues in complex enterprise networks

Practice maintenance procedures and fault resolution in switching-based environments

Practice maintenance procedures and fault resolution in routing-based environments

Practice maintenance procedures and fault resolution in a secure infrastructure

Troubleshoot and maintain integrated, complex enterprise networks

WHO SHOULD ATTEND

Network professionals who want to increase their skill level at maintaining and troubleshooting complex Cisco IP networks. The typical job roles for this type of professional are network engineers, network operations center (NOC) technical support personnel, or help desk technicians.

PREREQUISITES

CCNA certification it is recommended that the learner has practical experience in installing, operating and maintaining Cisco routers and switches in an enterprise environment.

Cisco courses are delivered by Fast Lane, Cisco Platinum Learning Partner and Cisco Business Learning Partner.